Customer Service Representative Boston

Future Opening: Customer Service Representative

Full Time • Boston

Customer Service Representative

We at Amped-up Enterprise believe that Customer Service is the core of our business, and our teams are the link and glue of our company. We strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally.

Our goal is to expand our client's brand awareness and internal opportunities, we seek highly motivated professional-minded people who are not afraid to face new unknown challenges and willing to learn from the ground up and start an exciting career.

We welcome all candidates who desire to expand their careers and contribute significantly to our company. If you need more experience, we provide full training and support to candidates.

 

Responsibilities of the Customer Service Representative:

 

• Develop and drive advertising and promotion strategies

• Performing Market Research

• Track sales as a result of launched promotions

• Fast paced Face to Face environment at promotional events

• Daily interaction with Customers

• Provide information in response to Customers' inquiries, concerns, and questions.

• Assisting members in enrollment and provider services.

• Communicating effectively with members

 

Qualifications of the Customer Service Specialist:

 

• Deadline and detail-oriented

• Excellent written and verbal communication skills

• Professionalism

• Familiarity with CRM platforms and Strong negotiation skills

• Strong leadership qualities

• High school diploma or GED.

• Bachelor's or associate's degree is preferred.





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